In looking at Total Solutions for our customers, HTSI has researched and analyzed the problem areas that challenge healthcare providers. We approach these problems understanding the new paradigm that solutions must be based on a sound business case that addresses return on investment. Here are just a few problem statements HTSI has identified:

• Require ability to combine clinical and financial data to build and utilize data analysis tools to create useful information from disparate data sources
• Coding and Compliance of medical records
• Provider documentation education for completeness and compliance with third party insurers
• Developing detailed provider and clinical analysis tools to produce reliable information to improve processes and provide a problem focused education service
• Dealing with the information technology revolution - computers, communications networks, compact disks, imaging systems and so on - are now widely expected to make vital contribution to helping doctors and other medical professionals do their work better
• Paraphernalia of the information revolution - computers, communications networks, compact disks, imaging systems and so on - are now widely expected to make vital contribution to helping doctors and other medical professionals do their work better.
• Proliferation of disparate systems has created environment of "islands of information," and continuing down this path will inevitably be self-defeating.
• Need to improve the quality of healthcare, increase third-party collections
• Need to reduce operating costs
• Increase operating funds by reducing data analysis costs and increasing the inflow of funds from third party payers
• Medical record is essential to timely, effective care.
• Medical record process is complex and multi-dimensional, fraught with quality issues such as access, legibility, content, format, location, regulatory compliance, and accuracy.
• Help in detecting and ensuring Medicare and Medicaid compliance associated with the False Claims Act.
• Need to provide templates and complete rules and dictionaries, including all available CPT, HCPCS and ICD-9 codes (International Classification of Diseases).
• Data fields need to be identified that to read, flag, and export.
• Need a simple-to-use GUI (graphical user interface) allows the operator to select which fields to capture and define to develop useful information.
• Information Overload - Healthcare industry is an information intensive business with additive pressures of recently enacted Health Insurance Portability and Accountability Act of 1996 (HIPAA) legislation, employers' expectations, and the highly publicized Institute of Medicine (IOM) study on Adverse Drug Events.